🏛 Colosseum – Store Policies

🏛️ Privacy Policy

At Colosseum, we value your privacy and are committed to protecting your personal information.
This privacy policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

🔒 Personal Information We Collect

We may collect your name, email address, phone number, billing and shipping address, and payment details to process your order.

🧾 How We Use Your Personal Information

Your information is used to process payments, fulfill orders, communicate with you, and improve our services.
It may also be used for fraud prevention and marketing (only with your consent).

🗄 Data Retention

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

🔁 Changes

We may update this policy occasionally to reflect changes in our practices or to comply with legal requirements.

📞 Contact Us

If you have any questions or concerns about this policy, please contact us at:
📧 colosseumofficiall@gmail.com

🔄 Return Policy

We accept returns within 14 days of delivery, provided that items are unused and in their original packaging.
Return shipping costs are the customer’s responsibility unless the item is defective.

📦 Returns

To start a return, contact us via email with your order number and reason for return.

✏ Order Changes and Cancellations

Orders can be changed or canceled within 12 hours after placing them.
Once shipped, we cannot modify or cancel your order.

💔 Damaged or Missing Items

If you receive a damaged or incomplete order, please contact us within 48 hours with photos of the issue.
We will send a replacement or issue a refund.

🧠 Example Scenarios

💥 The product you received is broken → We send a replacement free of charge.
💭 You changed your mind → You can return the product within 14 days (return cost applies).
📦 Wrong item sent → We cover all shipping costs and send the correct item immediately.